Frequently Asked Questions

Have a Question? Look here

1. Which brands’ spare parts do you supply? +

We supply spare parts compatible with leading agricultural and heavy machinery brands including Carraro, ZF, Dana, CNH, Caterpillar, AGCO, Massey Ferguson, Bobcat, Case, John Deere, Fermec, Terex, and many other OEM and aftermarket manufacturers.

2. Are your products original (OEM) or aftermarket? +

Our product range includes OEM, genuine equivalent, and high-quality aftermarket spare parts. All products are carefully selected to meet international quality standards and performance requirements.

3. How can I be sure the part is compatible with my machine? +

You can contact our technical support team with your machine model, serial number, or part number. Our experts will assist you in selecting the correct and fully compatible part.

4. Do you ship internationally? +

Yes. AgroHeavyParts provides worldwide shipping with reliable logistics partners to ensure safe and timely delivery to our customers across different regions. ( If you don't see your country on the shipping list, please send an email. )

5. What are your delivery times? +

Delivery times depend on product availability and destination. In-stock items are usually dispatched within 1–3 business days. International shipping times vary by country.

6. Can I place bulk or wholesale orders? +

Yes. We support bulk, wholesale, and distributor orders. Please contact us directly for special pricing, large-volume orders, or long-term supply agreements.

7. What payment methods do you accept? +

We accept multiple secure payment methods, including credit/debit cards, bank transfers, and other region-specific options available at checkout.

8. Do you offer warranty on your products? +

Yes. All our products are covered by a warranty against manufacturing defects. Warranty terms may vary depending on the product type and manufacturer.

9. What is your return and refund policy? +

Returns are accepted for unused and uninstalled products within the specified return period. Please contact our support team before returning any item to receive proper instructions.

10. How can I contact AgroHeavyParts? +

You can reach us via our Contact page, email, or customer support channels. Our team is ready to assist you with product inquiries, orders, and technical support.

Why Choose Us

INDUSTRY EXPERTISE
INDUSTRY EXPERTISE
25+ years serving agricultural and construction sectors
INDUSTRY EXPERTISE
INDUSTRY EXPERTISE
Quick shipping to keep your equipment operational
INDUSTRY EXPERTISE
INDUSTRY EXPERTISE
All parts tested and certified for performance
INDUSTRY EXPERTISE
INDUSTRY EXPERTISE
Ready to help our clients